Memo Template

- Ban:   - Repeat Caller………..

- Touches in 72 hours:

- Caller:
- Vrfd:

- Issue:  cci for extension

- Advised customer of amt of past due bal, next due date/amount, and requested payment. 

- Action/Outcome:  Cst cannot  pay today;  Opened pa for cst to pay ….. ….…. Customer agreed.  Covered next due date and amount with cst again.  Adv of collection path and 36.00 restore if suspended.  Customer satisfied with outcome of call. 

- Site Name:  Alpine Access

- Consulted with sup:  n/a